The aspect we consider to be the most important in our industry is providing high quality project management and translations. High quality is measured by clients’ satisfaction and ensuring the project achieves the objectives for the target audience and region.

Effective project management is the key to success for quality translations, focusing on:

We work closely with our clients to identify a customised QA process that meets your business and regulatory requirements. We can help to analyse existing QA procedures and develop new ones, making sure these are appropriate for your needs.

 

It is vital for us at thebigword to be able to measure and monitor the quality of  our translations and projects. Regular checks are made to evaluate quality, including:

We have stringent quality check procedures in place if quality is identified as an issue and we perform checks across translation, accuracy, terminology, language, style, regional context and consistency and provide full reports on our findings.

 

thebigword became one of the first language companies in the world to achieve ISO 9001:2008 certification for our commitment to quality translation. All thebigword translators are thoroughly vetted and rigorously tested to ensure that they meet the translation quality both ourselves and our clients demand. They must have recognised qualifications in translation, as well as qualifications within their professional area of expertise, so we can be sure they will provide the quality translation services we insist on.

 

Contact thebigword to find out how our exacting QA procedures can improve your translation projects or click here for a quote.